FAQ parents

A place where your questions are answered

Sharing Kinderloop content
When it comes to your own children, it is your choice what you share outside of Kinderloop. Remember though, that young children cannot make their own decis...
Thu, 30 Jul, 2015 at 2:12 PM
Invite extended family members to your child's private Kinderloop
You can easily add family members to your child's private Kinderloop, I have my Grandma in England, my Mum in San Francisco and my Brother in South Afri...
Tue, 10 Nov, 2015 at 10:35 AM
Where is your invite?
To ensure the utmost security is withheld, and at the request of your child care service, your child's educator controls the secure invites to their pri...
Mon, 21 Dec, 2020 at 10:36 AM
Multiple children
You can securely link any number of your children under the one username, here is how... You will have received email invites from the centres asking you t...
Wed, 25 Oct, 2017 at 9:45 AM
What to do if you have forgotten your username or password
We can help with that, Visit the following to retrieve your details https://app.kinderloop.com/password you will first receive an email that states your u...
Wed, 25 Oct, 2017 at 9:46 AM
Not enough posts, what to do?
We at Kinderloop HQ do not actually control how many posts educators make in their private Kinderloops, perhaps give them a gentle nudge and explain how muc...
Tue, 10 Nov, 2015 at 10:42 AM
How do the notifications work?
In regards to push notifications, if your child is tagged specifically, then the linked family gets notified by a push notification on their app unless they...
Mon, 20 Jun, 2022 at 5:24 PM
Portfolios
So this is an interesting one for us as part of Kinderloop's M.O is to reduce paperwork and unnecessary printing, the portfolio/end of year book being a...
Mon, 14 Oct, 2019 at 10:05 AM
Hi-res images
As Kinderloop is a digital journal, you will always have the ability to login on any web enabled device to see the historic events related to your child. We...
Fri, 3 Nov, 2023 at 2:08 PM
Parent posts explained
Your educator has the power to switch on parent posts which gives linked family the ability to post back interesting snippets on their child, handy for ext...
Mon, 20 Jun, 2022 at 5:25 PM