Kinderloop community support

If you sent a message without tagging any children in the top level, the post will go to all families in the centre. If you post in the group level without ...

The image quality gets better the bigger screen you view Kinderloop on, this is required for speed of access from the secure servers. So images are small on...

Kinderloop is optimised to use the free apps on your mobile device or tablet to upload to your own private Kinderloop, images are then automatically sized t...

First check the email address is correct. Second, try resending We have had reports that some of our emails and secure invites are getting placed in spam ...

Yes, you can upload any pdf document to a post via the web login, it will need to be under the magic 6MB in size.

So the way notifications work is, if a parent has the app installed on a device and its open and they have allowed notifications in their device settings, t...

Kinderloop is a new simple way of documenting, without the box ticking, its as flexible as your reporting needs to be all based around the idea of a post. Y...

Yes you can, in the app, click on the 'More' section and then preferences, these can also be adjusted in your profile page online... we are mindful ...

The more we understand about educators and the amazing work they do, the more we believe that Kinderloop is an excellent tool to help show the learning th...

Often if your photos are held on your computer, they may be larger than the 2MB limit that we have (per photo) so its a good idea to download some free soft...